Forum Discussion
Ajedesign
Jun 07, 2021Copper Contributor
Cant't access external Teams channel
Hi, I can't find a straightforward answer for my question related to external Teams access. I'm a Project Manager engaged with multiple clients simultaneously. My organization has Teams and we...
- Jun 07, 2021Can't say as I don't work for Microsoft 🙂 Here you can read more about Teams Connect https://practical365.com/microsoft-teams-connect-shared-channels/
Jun 07, 2021
Hello, you're gonna love Teams Connect going GA in November because it will do exactly what you're asking for https://www.microsoft.com/en-ww/microsoft-365/roadmap?filters=&searchterms=70766
It's not optimal using multiple accounts right now, but that could be changed in the near future as they've already added the ability to add an additional account (being personal). Until then your best way of working is probably using the desktop app and a browser at the same time with different tenants as a workaround.
It's not optimal using multiple accounts right now, but that could be changed in the near future as they've already added the ability to add an additional account (being personal). Until then your best way of working is probably using the desktop app and a browser at the same time with different tenants as a workaround.
- AjedesignJun 07, 2021Copper ContributorThanks for a quick reply. 🙂 Yes, sounds good but I must say, it makes you wonder why Microsoft didn't build a proper collaboration tool from day one? Teams is truly not a business tool. It’s overly complicated with a GUI that is far from ideal. Perhaps on a sketch board somewhere many years ago the theory behind Teams was formed, with great potential and good value adding features, but definitely not how it was implemented.
The whole thinking around “multiple accounts” is so wrong. There should be only one account, and this is the one you add as either an internal account to your internal teams, or you add the account as a guest user to external teams. Regardless, when you open up Teams and browse your channels you should have a complete overview of everything.
Oh, and please bring back the standard Skype way of chatting. There was nothing wrong with it. In fact it’s really superior to what we have now in Teams. If it aint broken, don’t fix it.- Jun 07, 2021Microsoft Building Teams around Microsoft 365 Groups was the biggest single design flaw they decided to go with since it tied them to that as the backend. Slowly pieces of it are starting to be removed from that dependency but it's both good from a compliance perspective and enterprise standpoint but makes it difficult from a cross org / public interaction point of view.
Honestly Teams IMO was a replacement for Skype for Business group chats, they were called something and the name is alluding me, but it formed into much more.
Anyway, Microsoft is seeing these pain points and making the changes it's just taking time due to the deep integration to 365 Groups. We'll get there before long. But as said, Shared Channels with Teams Connect is exactly what your looking for, and I see long term the need to change org's going away inlieu of everything showing up for a single account, which makes the most sense when you start thinking about presence across orgs, notifications, calls etc. - Jun 07, 2021Can't say as I don't work for Microsoft 🙂 Here you can read more about Teams Connect https://practical365.com/microsoft-teams-connect-shared-channels/
- AjedesignJun 07, 2021Copper ContributorGreat, thanks again!