Forum Discussion
Can't Sing-in to Teams from a Certain Device
I'm a student and I can sing in to all the Microsoft Software but the only one I can't sing-in is Teams. I can sing-in to Teams from other devices but I can't sing in to the Software nor the web vers...
You might want to try the following steps as well:
- Check for Updates: Ensure that both your operating system and Microsoft Teams are up-to-date.
- Clear Credentials: On Windows, go to 'Credential Manager' and remove any stored credentials for Teams.
- Network Issues: Verify that your network settings are not blocking Teams. Sometimes, firewall or proxy settings might cause issues.
- Reinstall Teams: Uninstall Microsoft Teams, restart your device, and then reinstall the application.
- Browser Troubleshooting: If you're trying to use the web version, try accessing it from a different browser.
- Check for Conflicts: Ensure no other software is conflicting with Teams, such as antivirus or VPN software.
If none of these solutions work, you might need to contact Microsoft Support for further assistance.
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