Forum Discussion
Graziosi
May 12, 2020Copper Contributor
Can't Sign in company already setup but is NOT
When i try to sign in to MS Teams with work email adds i get this is already setup, but this is not done. I get a error that the tenant is "My It company", but he nows for sure there is not yet s...
Laurie Pottmeyer
May 19, 2020Former Employee
I might be misunderstanding what you are saying the problem is but it sounds from the error like the email you are trying to join with is not already added to your tenant. In this case, your tenant admin needs to add your email to the tenant and part of Active Directory. Once there, they can add you to the Teams and you will be a member - not a guest. Will that solve the issue or is there something else going on?
Graziosi
May 28, 2020Copper Contributor
Laurie Pottmeyer, thank you for the reply. but i never added this account to this tenant, how to disconnect from this tenant ?