Forum Discussion
Pdubya
Jan 07, 2020Copper Contributor
Can't open files from Teams in Office desktop app - get "dogfood" error
Hi, kind of surprised not to find anyone else having this issue. Whenever I try to open a file from Teams using an Office desktop app (Word/PPT/Excel), I am asked to login, 3 times, then I get an Acc...
Aisha755
Apr 28, 2020Copper Contributor
Pdubya go to TEAMs on google chrome. Go to each Team you have created and click on file then click on synch. A pop up will open showing Open Microsoft Onedrive and click on "open Microsoft onedrive. It will start syncing to your onedrive. Once you have synched all your folders go back to your teams desktop app and you should see all your files have you synched and updated. Always make sure to synch your folders daily or after you have completed a report for the desktop version. I do not know why it does this but this is the only way I was able to get back all my files on the desktop version. Hope this helps.