Forum Discussion
Can't open files from Teams in Office desktop app - get "dogfood" error
Hi, kind of surprised not to find anyone else having this issue. Whenever I try to open a file from Teams using an Office desktop app (Word/PPT/Excel), I am asked to login, 3 times, then I get an Acc...
That’s an odd error.
Are you able to test on anther PC?
Do other users in your environment get the same issue?
Which version of office?
Has it ever worked?
Can you uninstall and reinstall teams?
Thanks
Deleted Are you able to open the documents successfully within the Teams app (i.e. using the Office Web App interface)? It sounds like an issue with your installation of the Office apps. You may want to try running the https://support.office.com/en-us/article/about-the-microsoft-support-and-recovery-assistant-e90bb691-c2a7-4697-a94f-88836856c72f?ui=en-US&rs=en-CA&ad=CA to see if it can find any issues.