Forum Discussion
elaheh
Jun 08, 2020Brass Contributor
can't get the activity log on teams
Hi,
I have 'global administrator' right, but suddenly I loosed my connection to Teams admin center.
After two days attempt still i'm getting this error: 'We can't get the activity log. Please try again. If you continue to have problems,contact Microsoft customer support.'
any idea what's the problem? I event not able to get access teams web app.
Hi, I'd suggest that you open a ticket directly with Microsoft support. You can do this from within your tenant from the Admin Center at https://admin.microsoft.com and navigating to Support > New Service Request as shown below;
- Carey Knighton-FittCopper Contributor
I am also getting this - However only from Chrome.
In the new Chromium Edge browser this is fine. - not sure if related to Chrome or my particular installation of Chrome.
edited: Also get this in traditional Internet Explorer
- elahehBrass Contributor
Thanks Carey Knighton-Fitt
Yes, the problem was is Chrome. It works with the other browsers.
even when I open new incognito window I get the same result. Any idea if i re-install chrome it will fix?
- Carey Knighton-FittCopper ContributorNot as far as I know. A colleague has the same issues in Firefox. I have an open case with MS regarding this. MS currently struggling to understand its not related to user licensing.
As far as I can see it only relates to some tenants?
I was informed later today that it was now working in Firefox. So maybe there has been a miraculous change in the past couple of hours. Not had a chance to test yet.
Update. Still not working in chrome. MS support still unable to find solution
Hi, I'd suggest that you open a ticket directly with Microsoft support. You can do this from within your tenant from the Admin Center at https://admin.microsoft.com and navigating to Support > New Service Request as shown below;