Forum Discussion
pdunnDD2
Mar 25, 2020Copper Contributor
Can't edit Word documents in Teams anymore
Before today, our users could edit Word documents within Teams. Today we are getting reports that some users no longer can edit Word documents within Teams. Excel and PowerPoint documents do show the...
Andrew Hodges
Mar 25, 2020Bronze Contributor
Try using the Open in SharePoint button on the tool bar in the task bar and opening the files from there. Not saying it will work but something to try. Not a fix, just a work around whilst Microsoft ramp up the infrastructure to cope with the demand.
pdunnDD2
Mar 25, 2020Copper Contributor
Thanks for the reply and help. I have already shared that as a workaround as well.
I don't think the problem is with infrastructure though as some users can still edit Word documents in Teams and all Excel and PowerPoints are still editable.
I could edit Word documents in Teams. Then I had Teams check for updates in their menu, I had a pop up saying "Teams needs to close to finish the updates" or similar. After that, I could no longer edit Word documents in Teams.
Thanks again for your help!