Forum Discussion
Can't add members to private channels
- Hi Andy5
Whilst the workarounds for this issue are
1.) To add via the mobile app (IoS/Android)
2.) Completely remove and re-add user to the team
It does look like a bug. I have raised it here
https://microsoftteams.uservoice.com/forums/908686-bug-reports/suggestions/39418315-bug-inconsistency-in-being-able-to-add-users-to-p
I have also raised it internally with the Microsoft engineering team. Hopefully they will verify and fix soon
Hope that answers your question
Best, Chris
I have the same issue here. I was able to add our regular Office 365 users, but not guests. The guests were added before to the team. At least one of the guests already had access to the team itself and could browse the "General" channel but I cannot assign him to a private channel inside of the team. The name cannot be found in the add member dialog.
Both tested under the desktop app and the web app.
Best regards,
Uwe Mayer
A few more questions -
- Are you the owner of the team? Or simply a member of the team?
- Can you do it in the mobile app?
- Can you check the Office 365 associated with the group and ensure that the Let Group Owners add people switch is still on (https://docs.microsoft.com/en-us/microsoftteams/teams-dependencies)
- Can you create a completely new team and new private channel and add a guest to the team and then the channel or does the same occur
Let me know
Best, Chris
- I encountered the same issue, and was eventually able to add the user from the mobile app.
I cann't add guest memberChrisHoardMVP
I spent almost 4 days to add member to team. now i have decided to use ZOOM.
- Is the user a guest of the team where the private channel exists?
Hi ChrisHoardMVP,
sorry for the delay. Regarding your questions:
- I am the owner of the team
- It is working in the mobile app!
- All switches are on.
- As I tried this feature with a completely new team and channel on last Friday I think, this question is answered.
Best regards,
Uwe
Uwe_MayerYou saved my day! Mobile app helped.
- Hi,
We are also experiencing this.
Trying to add a guest to a private channel and their name is not appearing when trying to add them.
Removed the user from the whole team and re-added them and it worked.
It seems to be an issue, possibly because the user was added before the private channel was created?
