Forum Discussion
Cathy_McK
Nov 25, 2019Brass Contributor
Can't add members to private channels
After creating a team and adding private channels, I can't add members to private channels consistently. Sometimes I can; sometimes I can't. Also having issues adding guests to teams.
- Jan 13, 2020Hi Andrew Silcock
Whilst the workarounds for this issue are
1.) To add via the mobile app (IoS/Android)
2.) Completely remove and re-add user to the team
It does look like a bug. I have raised it here
https://microsoftteams.uservoice.com/forums/908686-bug-reports/suggestions/39418315-bug-inconsistency-in-being-able-to-add-users-to-p
I have also raised it internally with the Microsoft engineering team. Hopefully they will verify and fix soon
Hope that answers your question
Best, Chris
Nov 27, 2019
Hi Cathy_McK
Thanks for raising this issue. A few questions
- Is this consistent across users?
- Is this issue occurring in the web app (teams.microsoft.com) as well as the desktop app
Look forward to hearing from you
Best, Chris
Thanks for raising this issue. A few questions
- Is this consistent across users?
- Is this issue occurring in the web app (teams.microsoft.com) as well as the desktop app
Look forward to hearing from you
Best, Chris
msarroz
Nov 29, 2019Copper Contributor
ChrisHoardMVP also, I've tried to add several people and no matter what email address I use the "add" option stays shaded and their email address is never verified. In the free version, I don't have this problem. I can add anyone with their email.
- Nov 29, 2019msarroz
Have you turned on Guest access in the Teams Admin Centre?
https://docs.microsoft.com/en-us/MicrosoftTeams/guest-access-checklist
Best, Chris- msarrozNov 29, 2019Copper Contributor
ChrisHoardMVP where is the admin center?
- Nov 29, 2019Login as the admin to https://login.microsoftonline.com > admin > access the Teams Admin Centre on the left nav > In the Teams Admin Centre Org Wide Settings > Guest Access. If that is off turn it on. Note this can take 24 hours to update.
Best, Chris