Forum Discussion
Can't add members to private channels
- Hi Andrew Silcock
Whilst the workarounds for this issue are
1.) To add via the mobile app (IoS/Android)
2.) Completely remove and re-add user to the team
It does look like a bug. I have raised it here
https://microsoftteams.uservoice.com/forums/908686-bug-reports/suggestions/39418315-bug-inconsistency-in-being-able-to-add-users-to-p
I have also raised it internally with the Microsoft engineering team. Hopefully they will verify and fix soon
Hope that answers your question
Best, Chris
Thanks for raising this issue. A few questions
- Is this consistent across users?
- Is this issue occurring in the web app (teams.microsoft.com) as well as the desktop app
Look forward to hearing from you
Best, Chris
Hi ChrisHoardMVP,
I have the same issue. I can't add a Team member to any private channel. It works well with any other Team member. Worked sometimes from my cellphone, but not always.
- I'm having the same issue. Can't add people to channels even though they are part of a team.
Same here, I can't add users to the private channel, even if they are in our Azure AD or O365, internal or external guest users. Also it doesn't matter which way I access Teams desktop app, mobile app or online.
lookup field displayes message "we couldn't find any matches" I even tried to add members from the admin pannel, same result.
- Help. I can’t add members to any team. But my contacts are all there.
ChrisHoardMVP also, I've tried to add several people and no matter what email address I use the "add" option stays shaded and their email address is never verified. In the free version, I don't have this problem. I can add anyone with their email.
- msarroz
Have you turned on Guest access in the Teams Admin Centre?
https://docs.microsoft.com/en-us/MicrosoftTeams/guest-access-checklist
Best, ChrisChrisHoardMVP where is the admin center?
ChrisHoardMVP I too am unable to add anyone whatsoever in Microsoft Teams. I can add people with the free version but in the regular version when I go to a channel or team, the option to "add" is shaded out. I've included an attachment.
I have tried on the app in Win 10, my ipad and iphone and on the web. It's not working for me at all.
I have the same issue here. I was able to add our regular Office 365 users, but not guests. The guests were added before to the team. At least one of the guests already had access to the team itself and could browse the "General" channel but I cannot assign him to a private channel inside of the team. The name cannot be found in the add member dialog.
Both tested under the desktop app and the web app.
Best regards,
Uwe Mayer
- Hi Uwe_Mayer
A few more questions -
- Are you the owner of the team? Or simply a member of the team?
- Can you do it in the mobile app?
- Can you check the Office 365 associated with the group and ensure that the Let Group Owners add people switch is still on (https://docs.microsoft.com/en-us/microsoftteams/teams-dependencies)
- Can you create a completely new team and new private channel and add a guest to the team and then the channel or does the same occur
Let me know
Best, Chris- I encountered the same issue, and was eventually able to add the user from the mobile app.
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