Forum Discussion
somo82
Mar 20, 2020Copper Contributor
Can't access teams on laptop
Hi, I can't access Teams on laptop (windows 10) however I can access on Andriod app without issues. I could access Teams on laptop using another username. Another issue is that I have two organiz...
alenezi
Mar 20, 2020Brass Contributor
Hello, I suggest you use Incognito mode to check if you get any cookies issue that leads to that.
Click on the dots next to the team and then delete it.
Good luck!
- somo82Mar 22, 2020Copper Contributor
Hi, I tried using incognito (and also a new browser) still getting the same message: "
You're missing out! Ask your admin to enable Microsoft Teams.
You're currently signed in as ahmed.samir@asset-industrial.com
Select Sign up for Teams to continue, or use a different account."
Please note that my email address in not hosted on Microsoft, and that I only want to access Teams. I am getting through in Andriod App, but not on laptop. I cleared cash and cookies, still no good. I guess this needs intervention from the Microsoft Teams support experts as I think something got screwed while I was setting the account. My colleague on the same domain registered with no issues.
Regards,
Ahmed