Forum Discussion
Can't access my own organisation
I tried to leave the organisation...it took me took their page and made me give a texted code - and then said unexpected error...and I'm stuck
Also it then starts asking me about becoming the admin and a whole host of tech stuff I don't understand? Who the hell is the admin if I'm not?
Rachel_Jackson Agreed this is a poor user experience for small business that does not have and IT department. It was not made clear that there would be consequences of using my company email within the Azure AD of another organisation.
- ChristianBergstromSep 22, 2020Silver Contributor
Francis_Gresham I totally understand that this can be confusing. But guest access is one of the fundamentals of using Teams. It's built for collaboration. When configured it's easy to manage and invite other people to one's org. even for end-users. This can be done with Teams free as well. When doing that the guests are being added to the concerned Azure AD by default. And you're going to stay there (the invited guest account) if you don't leave the org. when done working with them. Sometimes the org. deletes the account for you but it's not something you should rely on.
Hope you get it sorted. I've mentioned all I know that could cause the initial issue and how to proceed. Good luck!
- Rachel_JacksonSep 22, 2020Copper ContributorAll very well ChristianBergstrom but we've both logged into Azure (didn't even know what it was til now) and when you click on Leave Organisation you just get an error message saying 'unexpected error' and can't leave. I've contacted both organisations but its chaos
- ChristianBergstromSep 22, 2020Silver Contributor
Rachel_Jackson Hi, if you have created your own organization by signing up for https://support.microsoft.com/en-us/office/welcome-to-microsoft-teams-free-6d79a648-6913-4696-9237-ed13de64ae3c you can manage that org. yourself. Then you can go to https://portal.azure.com and view at all your own org. settings and users etc.
If you would like to leave an org. as a guest (not your own) you must go to https://myapplications.microsoft.com/ as described in the previous reply and leave the org. If you cannot leave, the org. admin has to do it for you. This is only applicable if an org. has invited you using your personal address and you have accepted that invite as well (meaning, been working with a team in Teams at that org.). When the invite is redeemed your personal account is added to their Azure AD as a guest user with status "accepted".
For avoiding mixed credentials, cache related issues, use the incognito mode in the browser.