Forum Discussion

fletanturcotte's avatar
fletanturcotte
Copper Contributor
Jul 07, 2020

Can't access my chats

Hello helpful folks,   I have exchanged a few messages with my coworkers on Teams, but none of our conversations appear in the chat tab, as you can see below. I don't have a recent or a contacts bu...
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HenryPhillipsNimbitech's avatar
HenryPhillipsNimbitech
Bronze Contributor
Jul 07, 2020

Hi fletanturcotte ,

 

In fact, I was just about to start trying to reproduce this and thought, you know what I will try my free version account and I too see the same as yourself.

So are you using the Free version, if so, this may be a limitation of the free version?

Thanks

 

Henry

  • fletanturcotte's avatar
    fletanturcotte
    Copper Contributor
    Jul 08, 2020

    HenryPhillipsNimbitech 

     

    Yes definitely we are using the free version. I never realized that the free version wouldn't have this very basic feature! That may be just it. Thank you,

    • ThereseSolimeno's avatar
      ThereseSolimeno
      Former Employee
      Jul 17, 2020

      Hi fletanturcotte   I find it hard to believe that's the case - even free Teams is advertised with the ability to chat.  There are a lot of resources online that address this feature - I won't presume to pick one for you to read.  If all else fails, open a ticket at answers.microsoft.com, our tech support site, for more personalized service.