Forum Discussion
Pipez66
Apr 06, 2021Copper Contributor
Cannot see participants
When I am in Teams meeting I cannot see any of the participants unless someone is sharing a screen. All I can see is their initials in the circle. when someone shares a screen then I can see everyon...
ddilia
Apr 11, 2023Copper Contributor
I had the same issue happen in my organization, and there were 2 things that occurred simultaneously that seemed to have caused this issue. The first was that windows defender blocked some features of Teams so I had to unblock it and allow access to Teams. The other was that app control was setup on our firewalls and it was blocking all of these video conferencing apps (Teams/zoom/skype). As soon as that was turned off the programs started working again normally. Will need to do more testing to know why the firewall "SonicWall" did block them so we can figure out a way to turn on app control once more but without it blocking these apps again. Pipez66