Forum Discussion
Cannot see participants
When I am in Teams meeting I cannot see any of the participants unless someone is sharing a screen. All I can see is their initials in the circle. when someone shares a screen then I can see everyon...
SOLUTION!!!
My Network Engineer found the issue. Although Teams reported that it was using the latest version, it was not. The affected machines were all NVIDIA GTX GeForce video cards and using Teams version 1.4.00.11161. Again, Teams reported it was updated yesterday.
He forced the installer manually to install the real latest version of Teams and it is working now.
Now, we just have to get Teams to update correctly.
So, @ChristianJBergstrom had the solution correct when he said to force an update of Teams. Just don't believe it when it says it was updated recently. Make sure you are using at least version 1.5.00.31168.
Thank you!
