Forum Discussion
Pipez66
Apr 06, 2021Copper Contributor
Cannot see participants
When I am in Teams meeting I cannot see any of the participants unless someone is sharing a screen. All I can see is their initials in the circle. when someone shares a screen then I can see everyon...
Lou_Gasco
Dec 02, 2022Copper Contributor
I am Currently Experiencing this on a completely up to date HP Pavilion Laptop 15 running Windows 10.0.19045 Build 19045
I've tried clearing the cache.
I've been using Teams for over two years, and all things considered its been my preferred Video Conference system.
However, as of about four weeks ago, the incoming video started failing. All I see is a black box with the user's name, etc. The only way I could see the incoming video was by forcing the Spotlight on the user. Others in my organization are experiencing this same issue.
At present we are forced to use Zoom.
Please fix this, so we can get back to Teams!
I've tried clearing the cache.
I've been using Teams for over two years, and all things considered its been my preferred Video Conference system.
However, as of about four weeks ago, the incoming video started failing. All I see is a black box with the user's name, etc. The only way I could see the incoming video was by forcing the Spotlight on the user. Others in my organization are experiencing this same issue.
At present we are forced to use Zoom.
Please fix this, so we can get back to Teams!
Lou_Gasco
Dec 02, 2022Copper Contributor
That last comment was for MS 🙂 Sorry Pipez66 I'm new to this.