Forum Discussion
Cannot see participants
When I am in Teams meeting I cannot see any of the participants unless someone is sharing a screen. All I can see is their initials in the circle. when someone shares a screen then I can see everyon...
I am in IT for a healthcare company. We host telemedicine meedings via Teams everyday, and this problem sprouted up company-wide just recently.
The remote doctors' cameras work completely fine. They can see themselves, but for some reason, the patients at the healthcare facilities can't see the doctors. Sometimes it's vice-versa.
If everyone hangs up, and the facility creates a new Teams meeting invite, everyone can see each other on the new meeting.
Sometimes just leaving and rejoining the original meeting works, sometimes it doesn't.
We have uninstalled and reinstalled Teams. No change.
There is no obvious pattern when/why this happens.
The remote doctors' cameras work completely fine. They can see themselves, but for some reason, the patients at the healthcare facilities can't see the doctors. Sometimes it's vice-versa.
If everyone hangs up, and the facility creates a new Teams meeting invite, everyone can see each other on the new meeting.
Sometimes just leaving and rejoining the original meeting works, sometimes it doesn't.
We have uninstalled and reinstalled Teams. No change.
There is no obvious pattern when/why this happens.
bt0rr We are experiencing the same issue in our organization. There is no reason and it is only happening to some users. If you switch the camera setting to full screen or if available gallery it does fix the issue on that call without the need to reschedule or call back in. Not ideal but would like to know if this is a Teams issue and if there is any resolution.
