Forum Discussion
Cannot see emails from one individual unless I search specifically for them. Help
Thanks for the response. PDostiyar I have only a few rules set up and there are none for this person. I have also checked and have the same problem on my laptop, desktop and on the web based email.
I have emailed our company's IT service to see if their archiving has something to do with the problem.
I just set up a rule for this persons email and ran it, but they still wont show up.
mrclean63This is strange behavior, looks totally obvious to behave not seen something like this in ages...
One Step I could think of is to disable all the rules.. to check if that helps.. again you need to take a full screenshot or note of your existing rules that you might need later.... also I would check both the outlook rules and online rules.
here is how rules options are;
- At the top of the page, select Settings. > View all Outlook settings.
- Select Mail > Rules.
- Select. Edit next to the rule to which you want to apply Stop processing more rules.
- Select the check box for Stop processing more rules