Forum Discussion
Cannot open Teams, "This app can't run on your PC"
I have had two users now that get this error message when trying to open Teams. We have had teams installed on our machines for over a year now, and within the same month both users have experienced ...
This is plaguing my org at the moment as well. My ServiceDesk has had like 10 calls just this morning for staff that are experiencing this issue.
A re-install of the software resolves it but I'm nowhere near finding a root cause. And doing that for hundreds of staff every day is not feasible.
One thing I have noticed, on the affected machines:
C:\Users\%user%\AppData\Local\Microsoft\Teams\Update.exe file size is 0Kb while in this broken state.
Did you get any closer to a resolution?