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danielamissah's avatar
danielamissah
Copper Contributor
Feb 25, 2020

Cannot Log in to Teams on both the web and the desktop

Hi all,

Please I cannot log in to Teams on the web and the desktop app as well on my computer. Interestingly, I can log in to Teams on another computer and the mobile app as well. See screenshot attached

How-to
  • ChrisHoardMVP's avatar
    ChrisHoardMVP
    MVP
    Feb 25, 2020
    Hi!

    1.) Is this with the free version of Teams or paid subscription of Office 365
    2.) Can you sign into https://teams.microsoft.com on that machine?
    3.) Can you sign into https://portal.azure.com on that machine?
    4.) Is that machine subject to conditional access policies
    5.) Is it only in a single browser of all browsers?
    6.) Can you download the Teams desktop client onto the machine and login there?

    Let me know how it goes

    Best, Chris

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