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LucidBike1140's avatar
LucidBike1140
Iron Contributor
Oct 31, 2023
Solved

Cannot Join Live Event as Producer - Trapped in New Teams

I am a producer for a company-wide Live Event.  When I click the link sent in email, I get a warning that I need to switch back to classic teams, but it doesn't work.  I also no longer have a toggle ...
microsoft teams
  • LucidBike1140's avatar
    LucidBike1140
    Oct 31, 2023

    I was able to fix it after reading https://answers.microsoft.com/en-us/msteams/forum/all/revert-to-classic-ms-teams/b8c0df29-6a6b-4cbf-a97b-b2c123eae586, which suggested opening Teams web and then choosing to download the desktop version of Teams. After installing that (did not have to uninstall Teams first), I then had Classic Teams as an app.  I was able to run that and then join the Live Event as a producer... 30 minutes late.  What an awful experience!

     

     

LucidBike1140's avatar
LucidBike1140
Iron Contributor
Oct 31, 2023

I was able to fix it after reading https://answers.microsoft.com/en-us/msteams/forum/all/revert-to-classic-ms-teams/b8c0df29-6a6b-4cbf-a97b-b2c123eae586, which suggested opening Teams web and then choosing to download the desktop version of Teams. After installing that (did not have to uninstall Teams first), I then had Classic Teams as an app.  I was able to run that and then join the Live Event as a producer... 30 minutes late.  What an awful experience!