Forum Discussion
Cannot download teams meeting recording
ChristianBergstrom -- the help article is detailed in every way except for answering the core question of "where is my recording?" I'm experiencing the exact same thing as the original poster. When we did this same thing 2 weeks ago, we simply clicked "Download" and the file appeared in the "Downloads" folder.
I'm not sure what value Streams brings. I simply want my local recording as I've previously been able to download from Teams. I don't believe I even have access to Azure Media. Switching to Zoom for important recordings, because this error just cost us dearly (the opportunity to appear on a nationally televised News channel).
Tyoung25 Why dont you read my reply above once more. It's all there. Answer the questions as well. You can't expect people (community folks) to assist when you engage in a conversation with that kind of approach.
https://docs.microsoft.com/en-us/microsoftteams/tmr-meeting-recording-change
https://support.microsoft.com/en-us/office/play-and-share-a-meeting-recording-in-teams-7d7e5dc5-9ae4-4b94-8589-27496037e8fa
https://support.microsoft.com/en-us/office/record-a-meeting-in-teams-34dfbe7f-b07d-4a27-b4c6-de62f1348c24
- MaksymusNov 25, 2021Copper Contributor
Did you have a similar issue? With error message: Recording failed to Upload
No possibility to get the video file. Checked in SharePoint, Streams, OneDrive. Is there any other place where the video can be found?- Nov 25, 2021Hi, just recently there was an incident that affected Teams meeting recordings. So if this is an isolated issue you know why this happened. Your best shot in this case is to either ask your administrator to use this tool https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/teams-administration/admin-self-help-diagnostics or ask your admin to open a support ticket with Microsoft to get the recording.
- MaksymusNov 26, 2021Copper ContributorUnfortunately, the administrator tried recommendations from the article but without success, asked our IT partner in Switzerland, they checked MS365 tenant for temporary files and stuff but did not find anything... We lost a very important record, as an employee who made a presentation already doesn't work with us and we lost any possibility to recover the information...