Forum Discussion
Cannot download teams meeting recording
Hi,
Our organisation doesn't use Stream. After I recorded the meeting, I got the following message: "Recording failed to upload to Stream:".
The Download button doesn't seem to work so I cannot save to my local drive. What are the reasons for this? Is the recording saved somewhere on my local drive?
Thank you.
jkan18 Hey, if you don't have a Stream license the recording is stored in Teams cloud storage (Azure Media Services). See this page for full details https://docs.microsoft.com/en-us/microsoftteams/cloud-recording
ChristianBergstrom -- this doesn't solve the identical issue we are experiencing. We recorded locally and yet still get the same "Failed to upload to MS Stream" message. The Help article you flagged deals with where data is stored (i.e. what country the data is stored in), not where you can actually find the recording. This is unfortunately going to eat into the rest of my work day. Shame on Microsoft.
Tyoung25 Hello, this was a pretty old reply. Things look a bit different now. The link above is rather detailed from many point of views btw, so I don't agree with you.
But first things first. What subscription do you use? A1? I suppose you're using the "old" storage location (classic Stream) and have not opted in using OneDrive and SharePoint for teams meetings recording storage.
Basically, if you don't have a Stream license the recording will not be uploaded automatically in Stream but will end up in Azure Media. Available for 21 days. Same goes if you're using the new storage location but don't have OneDrive/SharePoint license. When you record a meeting you always get a meeting recording link when finished, look in the chat. If a channel meeting, it's going to be in the channel conversation.
So, what exactly are you experiencing and what is the issue to be more precise?
