Forum Discussion

JJEnable's avatar
JJEnable
Copper Contributor
Jun 18, 2019
Solved

Cannot create Teams meeting Via Outlook for IOS/Android while in Islands Mode?

Can anyone confirm you cannot create a Teams meeting (only Skype) vie the Outlook Mobile (IOS) while in Islands mode.  My understanding was that we would be able to do this starting this month. 
microsoft teams
  • ariel504305's avatar
    ariel504305
    Dec 15, 2020

    Gburd170 We eventually changed the whole tenant to Teams Only coexistence mode, however when it was only my account set for Teams Only coexistence mode, there was a bit of propagation time until I was able to see Teams as the default in my mobile app.

MichaelOliv's avatar
MichaelOliv
Iron Contributor
Aug 14, 2019
Thanks but it don't work. I am in teams only since weeks. I had reinstal Outlook reset the account several times. But it still in Skype...
ChrisWebbTech's avatar
ChrisWebbTech
MVP
Aug 14, 2019
I had an issue where I had to have support fix mine because although it said I was in Teams Only, my back end depricated interop policy never switched over. you might be experiencing the same.

Let me see if I can figure out what that command to check was.

To answer your other question thou, you can indeed switch the org to Teams Only and some users to islands.
  • MichaelOliv's avatar
    MichaelOliv
    Iron Contributor
    Sep 02, 2019

    ChrisWebbTech Sorry I just come back froim Holidays.

    I don't what happened but during my holidays the possibility to create teams meeting on outlook app has appear. I think Microsoft had done something because nothing has changed on my side. And it's appeared for somone else.

     

    Thanks for your help and for your answer for Teams only for all tenant.

    • ariel504305's avatar
      ariel504305
      Copper Contributor
      Jun 17, 2020

      MichaelOliv Can you confirm if Org Wide needs to be set to Teams Only or if this will work for individual users set to Teams Only?

       

      I have set my account to Teams Only and still seeing Skype as the default in Outlook Mobile, even after resetting.

      • MichaelOliv's avatar
        MichaelOliv
        Iron Contributor
        Jun 17, 2020
        1. ariel504305 After weeks I had the possibility to create Teams meeting even the tenant was in Island mode. So it's link to the user mode not the tenant mode. But it could take time.

        Now we are in Teams only on the tenant since last week. 😉

  • Henri_Fourie's avatar
    Henri_Fourie
    Copper Contributor
    Aug 20, 2019

    ChrisWebbTech I get the same. Our org is on Islands, but my account is Teams Only, still only able to create Skype meetings via the Outlook mobile app on iOS. Any luck on the commands to switch/remove the deprecated policy?

    • glivaron's avatar
      glivaron
      Copper Contributor
      Mar 02, 2021
      Any advice on how to explain this to our IT dept?? I'm a power user and experiencing the same issues.
    • ChrisWebbTech's avatar
      ChrisWebbTech
      MVP
      Aug 20, 2019
      How long did you change it? Reset your account in the mobile app. Had to do that when I switch in my test account.

      Haven’t had a chance let me flag this message and come back to it so I don’t forget.
      • Henri_Fourie's avatar
        Henri_Fourie
        Copper Contributor
        Aug 20, 2019

        About a week ago. I have tried resetting my account tin the mobile app, no luck. Even deleted and re-installed, still no luck. I've switched to Islands mode and back again, no luck. So either it has to be set at a global level, or I'm missing something?