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rdavis61's avatar
rdavis61
Copper Contributor
Feb 12, 2021

Cannot call into Teams meetings with conference phones

All of a sudden something in Teams changed and we can no longer call using the Teams conference number from our Cisco IP phones.  When we dial the number, we get a prompt to press 1 for English, press 2 for Spanish.  When we press the number on the keypad, Teams is not recognizing the tone.  This was working fine a couple days ago but all of a sudden we now get this prompt and can't join the conference.  Anyone had an idea how to fix this, or have you experienced this?

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