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MParker57's avatar
MParker57
Copper Contributor
Apr 22, 2021

Cannot access transcript file

Hi, I transcribed several meetings today for which I was the organizer. The Meeting Transcript icon shows up in the chat log, but nothing happens when I click on it. 

 

Strangely, for meetings where I was NOT the organizer today, I am having no trouble opening the transcript.

 

I have been able to open transcripts from my own meetings in the past. What could be causing this?

microsoft teams
Transcribe

1 Reply

  • ChristianBergstrom's avatar
    ChristianBergstrom
    Silver Contributor
    Apr 23, 2021
    Hi, as you can transcribe the policy parameter controlling this is correct so sounds like a service issue. Try signing out and back in again to see if there's any difference. If not I recommend you reaching out to your IT admin to create a support ticket with Microsoft.

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