Forum Discussion
rmendozamz
Mar 06, 2020Copper Contributor
Cannot access Microsoft Teams
Hi, I signed up for Microsoft teams. I was able to set up a team on my first login. But when I tried logging in again, it tells me that "You're not on Teams yet, but you can set it up for your organi...
- Mar 06, 2020Hi rmendozamz,
There is a bug with the free teams causing this that has a fix in the pipeline. The current work around in to use the email you should have received to “share” the Team with others. On this email is a link that says “manage link” you can bookmark this link which includes a direct link to the tenant etc. to access the Team.
See screenshot.
markteese
Feb 28, 2021Copper Contributor
I have the same problem, but only on one PC!
To understand how Teams works, I setup Microsoft Teams on two PCs running Win10, with different Teams accounts, and successfully made some calls and meeting requests. The private account setup was pretty painful, and the app had some initial errors, but eventually all worked fine. Then I decided to switch the account used by the Teams app on one of the PCs, and got caught in this bizarre endless loop.
Look at the screen on the left:
- Teams app error message "You're not in teams yet"
- Google Chrome version of Microsoft Teams, with that exact account, working fine
Look at the screen on the right:
- Microsoft Teams app on a different PC, with that exact account, working fine
As described by others, I didn't receive any email to "share." Also, clearing the Teams cache didn't help.
If this is the typical experience people during a test phase, it's a wonder that any IT department actually buys this product.
To understand how Teams works, I setup Microsoft Teams on two PCs running Win10, with different Teams accounts, and successfully made some calls and meeting requests. The private account setup was pretty painful, and the app had some initial errors, but eventually all worked fine. Then I decided to switch the account used by the Teams app on one of the PCs, and got caught in this bizarre endless loop.
Look at the screen on the left:
- Teams app error message "You're not in teams yet"
- Google Chrome version of Microsoft Teams, with that exact account, working fine
Look at the screen on the right:
- Microsoft Teams app on a different PC, with that exact account, working fine
As described by others, I didn't receive any email to "share." Also, clearing the Teams cache didn't help.
If this is the typical experience people during a test phase, it's a wonder that any IT department actually buys this product.