Forum Discussion

Brass Contributor

Jan 10, 2022

Can no longer add People to a chat and include chat history in Microsoft Teams?

Used to be able to add additional people to a chat and get option to show chat history with add person icon at top of screen. Now, when press button you only get the option to start a brand new grou...

Iron Contributor

Jan 08, 2023

Having worked with Teams since it started and trained people on it all that time. . . what you are asking for is there and has always been there in a group chat. However, if you have a 1 on 1 chat - just you and one other person - it is just that, a single person chat. When you are in that chat and you add another person it becomes a group chat. To do that, it starts a new chat session with all 3 or more people. It does not include nor ask you to include the 1 on 1 chat history because that is considered private between 2 people. If you have a group chat with 3 or more people in it and you want to add someone. . . then you are always asked how much history in the chat you want to share. This is not new. This has always been the way that chat in Teams has worked.

What you are asking for would be an enhancement. You can provide that feedback from the Help menu in the lower left corner of the Teams client. One of the options there is Give feedback. You can provide your feedback directly to Microsoft from there.

jdunn1970
Copper Contributor
Apr 06, 2023
karen_dredskeThe rule doesn't make sense. It is reasonable to assume that I'll start a 1-on-1 conversation with someone and decide to add another person to the conversation later on. Maybe, in my haste, I forgot to add the person to begin with. So, that means that the entire conversation is now unavailable for that other person? That means the only way around this problem is to remember to invite a token / placeholder 3rd person? I'm at the mercy of what my company chooses for business communications but stuff like this is the reason I'm often espousing and recommending other chat programs instead of Teams. Very disappointed.
michaelflood
Brass Contributor
Jan 08, 2023
karen_dredske well it sure seems like we like start a thread and invite more members and allow them to see the whole chat as it is relevant to the issue being looked at.
Just provide a choice when adding, problem solved.