Forum Discussion

npddt's avatar
npddt
Copper Contributor
Apr 27, 2020

Camera works in teams; no camera feed for participants

This is a weird issue but the camera works on a computer, and it can be verified in the settings of Teams. But when there is a video conference, other participants cannot see the video feed. It inste...
User Interface
JoshLeporati's avatar
JoshLeporati
Icon for Community Manager rankCommunity Manager
Apr 28, 2020

npddt when you are in a call and start video does it also show the camera with a slash for you in the preview pane?  Something to check while you are in the meeting is what the active camera is.  If you have multiple camera sources you may want to switch between them to ensure you are sending the correct camera feed out to the call/meeting:

 

This accomplishes the same settings that you said you were looking at in Teams settings - however doing it in the meeting will ensure that the camera source didn't get change on join or something to cause a broken feed.

 

https://support.office.com/en-us/article/manage-audio-settings-in-a-teams-meeting-6ea36f9a-827b-47d6-b22e-ec94d5f0f5e4

 

/Josh

  • baughnafide's avatar
    baughnafide
    Copper Contributor
    Jul 21, 2020

    JoshLeporatiI have this same issue.  Did you find a resolution?

    • Paul-1700's avatar
      Paul-1700
      Copper Contributor
      Aug 24, 2020

      JoshLeporati   I am having the same/similar issue.  My camera is viewable in settings.  It is the only camera on my Dell-XPS13, it works with WebEx and other applications, and Teams sees it in settings, but not during the meeting.  It used to work until the most recent Win-10 update@

       

      • TravisAlbright's avatar
        TravisAlbright
        Copper Contributor
        Jan 06, 2021

        Did anyone find a solution?  I have similar, if not exact same issue.  Camera is available in settings and then preview, but is not available for an actual meeting.  Thanks. Paul-1700 

Resources