Forum Discussion
CaptainReboot
Jun 15, 2023Brass Contributor
Camera stayed active after leaving a call
So we had a user tell us today that they had joined a Teams call, turned on their camera, but then turned it off shortly after. User the said they left the call shortly after that, but the participa...
HelloBenTeoh
Jun 18, 2023Bronze Contributor
CaptainReboot How'd you go with assessing your call logs - if you have an attendance report it should say when the user disconnected. I haven't come across this before but my initial though is that it's user-error.
It may be worth walking through the user's steps to leave the meeting. As a guess, they may be using the 'close (X)' button instead of the Leave button to exit meetings. They may have mis-clicked and hit minimise.