Forum Discussion
Camera stayed active after leaving a call
Hi ,CaptainReboot
I can offer some general insights that might help.
In normal circumstances, when a participant turns off their camera during a Microsoft Teams call, their video feed should no longer be visible to other participants. It's possible that there might be a technical glitch or an issue specific to the user's device or network connection that caused the camera feed to remain visible to others.
To investigate this further, you can try the following steps:
1. Verify the user's Teams settings: Ensure that the user's Teams application is up to date and configured correctly. Check if the camera permissions are enabled and properly set within the Teams settings.
2. Review the call details: Examine the call details, including the timing of the camera turn-off and the participant's departure. Look for any anomalies or error messages that might provide clues about what happened.
3. Check for network issues: Network connectivity problems can sometimes cause unexpected behavior in video conferencing applications. Verify that the user had a stable internet connection during the call.
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