Forum Discussion
Calls getting placed on hold after answering
So we just recently switched our phone system to Teams. We've noticed on a few occasions that we try to pick up a call from a call queue, and it puts the call back on hold. The user has to resume the...
Just started seeing a very similar problem but with the teams client. Were you able to find a solution? Jason Tenpenny
ChrisbieUnfortunately I have not found the answer. TBH I haven't had a ton of time to investigate it. Interestingly enough, the desktop client is the only place that we haven't had it happen. It's happened once or twice on mobile, but still not nearly as much as on the desk handset.