Forum Discussion
Solved
Calls appear in chat history
Hi A couple of my users have reported they've started seeing their recent calls appear in the chat screen. I can't figure out how to disable this and it doesn't seem to do it for everyone. Has anyon...
- Hi All,
The latest update from our SIP vendor, they said Microsoft resolved the issue on their end. We had to get our users to log out and log back into Teams. The calls no longer appear in the chat history.
Cheers,
Ian
Interestingly there maybe something in what the Microsoft agent is saying. I've got two accounts having this issue where I got them to login to Teams on my computer (I don't have the issue) - then sign back in to their computer and they no longer seem to be having the issue. Need to monitor a bit more and do more testing to be sure it's fixed for them but it's looking promising.
The Microsoft Agent has now confirmed that this is a known bug, and advised that a Fix is expected to be rolled out to all tenants in the next 4-6 weeks.