Forum Discussion
Calls appear in chat history
Hi A couple of my users have reported they've started seeing their recent calls appear in the chat screen. I can't figure out how to disable this and it doesn't seem to do it for everyone. Has anyon...
- Hi All,
The latest update from our SIP vendor, they said Microsoft resolved the issue on their end. We had to get our users to log out and log back into Teams. The calls no longer appear in the chat history.
Cheers,
Ian
Hi All,
The latest update from our SIP vendor, they said Microsoft resolved the issue on their end. We had to get our users to log out and log back into Teams. The calls no longer appear in the chat history.
Cheers,
Ian
The latest update from our SIP vendor, they said Microsoft resolved the issue on their end. We had to get our users to log out and log back into Teams. The calls no longer appear in the chat history.
Cheers,
Ian
- Hi Ian.
Don't suppose you were able to extract any information regarding the fix. I wonder if there's a power shell script we can run to clean the calls up.
ThanksI logged of my users from the Teams application and closed Teams afterwards. When u restart Teams, and the user re logges on, it seems the issue is disappeared.
- Yes it is fixed by logging in and out! so glad!
- No I wasn't. Vendor just confirmed MS fixed the issue on their end.
Ian Lord Just to clarify - Your SIP provider found a fix, or Microsoft devs found a fix and deployed to all? Just wondering if this is a result for everyone...
- HI Aweswalker,
Our SIP provider said it was an issue on the Microsoft end and that MS resolved it.
Sign out and sign back in seems to fix it for the end user.- Looks like a sign out and back in has resolved the issue for my users as well. Thanks guys
