Forum Discussion
laythingy59
Mar 21, 2022Brass Contributor
Calls appear in chat history
Hi A couple of my users have reported they've started seeing their recent calls appear in the chat screen. I can't figure out how to disable this and it doesn't seem to do it for everyone. Has anyon...
- Apr 07, 2022Hi All,
The latest update from our SIP vendor, they said Microsoft resolved the issue on their end. We had to get our users to log out and log back into Teams. The calls no longer appear in the chat history.
Cheers,
Ian
eddiechatburn
Mar 31, 2022Copper Contributor
Same here, reported for the last week. I can confirm it only happens to calls via a call queue, not calls direct to the user. This is with version 1.5.00.5967 and yes, only happens on the desktop app. The generated 'chats' do not appear in the web app.
Ticket raised with MS