Forum Discussion
laythingy59
Mar 21, 2022Brass Contributor
Calls appear in chat history
Hi A couple of my users have reported they've started seeing their recent calls appear in the chat screen. I can't figure out how to disable this and it doesn't seem to do it for everyone. Has anyon...
- Apr 07, 2022Hi All,
The latest update from our SIP vendor, they said Microsoft resolved the issue on their end. We had to get our users to log out and log back into Teams. The calls no longer appear in the chat history.
Cheers,
Ian
JasonRUK
Mar 29, 2022Copper Contributor
Just chipping that I have a customer who is reporting that this started happening from yesterday. Just gathering teams client versions and screenshots and will then be logging via their 365 portal.
Recreating the resource accounts seems dangerous, we've had delays of up to 48 hours when reassigning a DDI from one resource account to another and can't afford that sort of down time for external callers.
We are using Direct Routing, not sure how relevant that is?
Recreating the resource accounts seems dangerous, we've had delays of up to 48 hours when reassigning a DDI from one resource account to another and can't afford that sort of down time for external callers.
We are using Direct Routing, not sure how relevant that is?