Forum Discussion
laythingy59
Mar 21, 2022Brass Contributor
Calls appear in chat history
Hi A couple of my users have reported they've started seeing their recent calls appear in the chat screen. I can't figure out how to disable this and it doesn't seem to do it for everyone. Has anyon...
- Apr 07, 2022Hi All,
The latest update from our SIP vendor, they said Microsoft resolved the issue on their end. We had to get our users to log out and log back into Teams. The calls no longer appear in the chat history.
Cheers,
Ian
BonRacgo
Mar 24, 2022Copper Contributor
Some of our users are experiencing the same thing, particularly if they're a member of a call queue. Very disruptive to people who receive a lot of calls.
- laythingy59Mar 24, 2022Brass ContributorThat's interesting. My users are part of a call queue as well. Ill have a look at the settings in admin centre tomorrow