Forum Discussion
CallQueues and Autoattendand - in and out of queue
Hi,
When you create an CallQueue and assign a group to this. The user can join or leave the queue by using the Skype for Business Online webpage https://admin1e.online.lync.com/lscp/usp/callqueues
to leave or join back in.
Has anyone heard if this will be possible to do this direct from the Teams client? That would be a nice feature to have since there lot's of customers now that use this feature.
2 Replies
Kai Stenberg I've not seen anything about that but I should be good to have in the Teams client. There are a couple of uservoices for this:
Opt in and out call queue's using / command
Call Queue opt in/out in Mobile app
Call Queue Opt In/Out Based on Status
LinusCansby I saw them. Thanks for the link's I woted for them aswell. Have added mine as well.
https://microsoftteams.uservoice.com/forums/555103-public/suggestions/38322670-leave-and-join-callqueue
I think this feature is needed if customers wants to move from S4B to Teams with their enterprise voice platform.
