Forum Discussion
mrICYFire
May 11, 2021Copper Contributor
Calling features
Hey, we are using MS teams for our business phone system.
Does anyone know when/if these features are on the roadmap (a quick look didnt find them)
- Comfort messages when waiting - eg you are number 3 in the queue
- Callback capability - eg please press X if you would prefer a callback instead of waiting
We like using teams but we want to add some features to make things nicer for people on hold
- Roy Kuntz
Microsoft
Hi MrICYFire - these items are on our backlog though we don't have a published timeline yet for either.