Forum Discussion
Gabriele_Del_Pozzo
Sep 22, 2021Copper Contributor
caller id policy in Italy
Hi, we started a customer on the Teams platform with phone system and calling plan (E1 plans for users) We are unable to mask the number of users with a service number at the exit. It seems that in I...
Gabriele_Del_Pozzo
May 23, 2022Copper Contributor
Ciao StefanoRizzi
I confirm that it is not supported in Italy.
I had to discontinue the calling plan and take the customer to a different cloud PBX solution that used Teams only as a calling device.
At the moment the customer is very satisfied with the solution. It has E1 plans with phone system (such as Microsoft licenses) and the pbx on our Italian partner.
StefanoRizzi
May 23, 2022Copper Contributor
Thanks for your confirmation.