Forum Discussion

godril's avatar
godril
Brass Contributor
Jul 07, 2019

Caller ID Masking for Microsoft Teams Direct Routing

Hello esteemable Members,    I am new to this MSTeams stuff, I have been only playing around for several weeks with hosted direct routing (hence neither microsoft servers nor sbc are on premise) an...
microsoft teams
LinusCansby's avatar
LinusCansby
MVP
Jul 08, 2019

Hi,

 

You are correct, you have to select "Service" or "Anonymous", the service number have to be a number provided by Microsoft, it can not be a Direct Routing number.

 

You could create a new identity with New-CsCallingLineIdentity and set a service number, then have the hosting provider for the SBC change this number to an number you want to show when you call out. 

  • demo01OFON335's avatar
    demo01OFON335
    Copper Contributor
    Aug 18, 2019

    Hi LinusCansby 

     

    Does it mean this Caller ID proxy may be supported in the Direct Routing MS Teams?

    If only we configure something (to make Caller ID Masking) in the SBC?

     

    Thanks

    Best Regards

     

     

    • LinusCansby's avatar
      LinusCansby
      MVP
      Aug 19, 2019

      demo01OFON335 Yes, with Direct Routing it is supported by the SBC. You can setup your SBC to change the number you are calling from to something else. 

      • nkarp's avatar
        nkarp
        Copper Contributor
        Apr 16, 2020

        LinusCansby  Hello Linus, I guess this behavior hasn't changed ?

         

        Thank you.

         

        Nick

  • godril's avatar
    godril
    Brass Contributor
    Jul 10, 2019

    Hi LinusCansby 

     

    Thank you very much for replying. I guess I have to wait this in the future and hope MS is planning for this feature to be available too.