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msabat's avatar
msabat
Brass Contributor
Jul 24, 2020
Solved

Call Queues redirection

Last time I notice that straight redirection to Voicemail was enabled in Call Queues.   But I face some issue - when i setup that and save, voicemail that I put disapears.
microsoft teams
  • HenryPhillipsNimbitech's avatar
    HenryPhillipsNimbitech
    Jul 24, 2020
    I mean the way to find out is to test but yes we have found that although choosing the VM option and the selected Group not showing in the GUI, all does still work as expected.

    Thanks

    Henry
HenryPhillipsNimbitech's avatar
HenryPhillipsNimbitech
Bronze Contributor
Jul 24, 2020

Hi msabat ,

 

We noticed too that the number is not visible after applying but it does take effect if that helps.

 

Thanks

 

Henry

msabat's avatar
msabat
Brass Contributor
Jul 24, 2020

HenryPhillipsNimbitech So even there is no voicemail when I setup it, all should works fine, right?

 

  • HenryPhillipsNimbitech's avatar
    HenryPhillipsNimbitech
    Bronze Contributor
    Jul 24, 2020
    I mean the way to find out is to test but yes we have found that although choosing the VM option and the selected Group not showing in the GUI, all does still work as expected.

    Thanks

    Henry

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