Forum Discussion
Laurence Arbin
Sep 23, 2020Copper Contributor
Call Queues missing from Settings Menu
Hello All, Does anyone else have a problem with Call Queues (Opt In / Out) disappearing from the Settings Menu in the MS Teams Desktop client. I keep getting reports of this and have even had it hap...
- Sep 29, 2020
Hi Laurence Arbin ,
Due to the nature of this issue as it doesn't seem to be the fact that say the CQ has not been configured to allow opt out/in but that it is just slow or hit and miss. I would raise this with Microsoft directly via a support case.
Thanks
Henry
asriv1410
Feb 07, 2022Copper Contributor
Intermittent Issue reported where several users have reported they are missing call queues in MS Teams application, issue got fixed after a while by itself. Couldn't find the root cause why it happened and how it got fixed.