Forum Discussion
Laurence Arbin
Sep 23, 2020Copper Contributor
Call Queues missing from Settings Menu
Hello All, Does anyone else have a problem with Call Queues (Opt In / Out) disappearing from the Settings Menu in the MS Teams Desktop client. I keep getting reports of this and have even had it hap...
- Sep 29, 2020
Hi Laurence Arbin ,
Due to the nature of this issue as it doesn't seem to be the fact that say the CQ has not been configured to allow opt out/in but that it is just slow or hit and miss. I would raise this with Microsoft directly via a support case.
Thanks
Henry
jgadmin
Oct 20, 2020Copper Contributor
Laurence - did you ever get Microsoft resolution to this issue? It is happening to all my users today.
- Laurence ArbinOct 20, 2020Copper Contributor
jgadmin - No, I did not log this with MS as the problem is very intermittent. MS Generally want tons of user logs etc. And usually just say, update your computer, update MS Teams, log Teams off and back on. Usually by then the problem has resolved itself.