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Laurence Arbin's avatar
Laurence Arbin
Copper Contributor
Sep 23, 2020
Solved

Call Queues missing from Settings Menu

Hello All, Does anyone else have a problem with Call Queues (Opt In / Out) disappearing from the Settings Menu in the MS Teams Desktop client. I keep getting reports of this and have even had it hap...
call queue
  • HenryPhillipsNimbitech's avatar
    HenryPhillipsNimbitech
    Sep 29, 2020

    Hi Laurence Arbin ,

     

    Due to the nature of this issue as it doesn't seem to be the fact that say the CQ has not been configured to allow opt out/in but that it is just slow or hit and miss. I would raise this with Microsoft directly via a support case.

     

    Thanks

     

    Henry

HenryPhillipsNimbitech's avatar
HenryPhillipsNimbitech
Bronze Contributor
Sep 29, 2020

Hi Laurence Arbin ,

 

Due to the nature of this issue as it doesn't seem to be the fact that say the CQ has not been configured to allow opt out/in but that it is just slow or hit and miss. I would raise this with Microsoft directly via a support case.

 

Thanks

 

Henry

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