Forum Discussion

Victor_Chen's avatar
Victor_Chen
Copper Contributor
Jan 18, 2021

Call history had vanished after relogin

Hi,

 

Anyone know if call history will be erased after reloign to team is that a normal behaviour?

 

Thanks

Calling
  • adam deltinger's avatar
    adam deltinger
    MVP
    Jan 18, 2021
    Afasin no! Is this happening everytime? Can you check another client if it’s erased there too, like the web client? (Teams.Microsoft.com)

    Adam
    • Victor_Chen's avatar
      Victor_Chen
      Copper Contributor
      Jan 18, 2021

      Hi Adamadam deltinger 

      I just figure out it could be sync to server issue, try relogin coup[le time then we get call history back

       

      Victor

    • Victor_Chen's avatar
      Victor_Chen
      Copper Contributor
      Jan 18, 2021

      Hi Adamadam deltinger 

       

      I test on phone APP which  is fine but desktop app everytime you relogin , it will lost call history, the same with my collegue's one, web client doesn't hasve calling feature.

       

      Victor

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