Forum Discussion

Copper Contributor

May 06, 2020

Solved

Call disconnects on answering

I have started experiencing this problem where every call i receive disconnects on answering. However, if i make a call it goes through without any issues.

tingeltangelbob
May 07, 2020

Now it's official: 😉

Dorje-McKinnon

Iron Contributor

May 06, 2020

user123955

Hi everyone we've found this issue seems to be due to the user receiving the call having two devices logged into Teams. Full details here

https://techcommunity.microsoft.com/t5/microsoft-teams/teams-calls-being-dropped-terminated-when-users-are-logged-into/m-p/1362133

No resolution from MS at this stage.