Forum Discussion
user123955
May 06, 2020Copper Contributor
Call disconnects on answering
I have started experiencing this problem where every call i receive disconnects on answering. However, if i make a call it goes through without any issues.
- May 07, 2020
Now it's official: 😉
tingeltangelbob
May 06, 2020Copper Contributor
user123955 I've experienced this problem with some users starting yesterday evening. Turns out it happens since the users installed the IOS Teams App update 2.0.9 on their phone. A soon as you logg off(not force close) from the iphone teams app voice/video calls on windows client work again....
Alireza Rahimifarid
May 06, 2020Iron Contributor
Hello tingeltangelbob
Thank you so much, this solution worked for me I am not sure this is related only to iOS version or is affecting the android user too? But I am signing out from iPhone temporary and I already reported the app issue here:
https://github.com/MicrosoftDocs/msteams-docs/issues/1623
Thanks
Alireza