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user123955's avatar
user123955
Copper Contributor
May 06, 2020
Solved

Call disconnects on answering

I have started experiencing this problem where every call i receive disconnects on answering. However, if i make a call it goes through without any issues.
Disconnects
Drops
microsoft teams
teams
  • tingeltangelbob's avatar
    tingeltangelbob
    May 07, 2020

     

    Now it's official: 😉

     

     

tingeltangelbob's avatar
tingeltangelbob
Copper Contributor
May 06, 2020

user123955 I've experienced this problem with some users starting yesterday evening. Turns out it happens since the users  installed the  IOS Teams App update 2.0.9 on their phone. A soon as you logg off(not force close) from the iphone teams app voice/video calls on windows client work again....   

Rob Hardman's avatar
Rob Hardman
Iron Contributor
May 06, 2020
This solution worked for me! All other clients could begin answering calls normally, immediately after users signed out from iOS MS Teams v2.0.9.

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