Forum Discussion
Busy Signal After Missed Queue Call
Several users are seeing an issue where the phone speaker emits a busy signal after missing a call via call queue (other user picks up). We are using Poly CCX 400s, all phones are up to date (Firmwar...
Hello DirtyScoobie ,
I have been having this issue for at least a year. Microsfot has said they have never heard of this issue. I am curious if you are using Poly CCX phones along with Direct Routing.
I've exclusively been deploying Direct Routing for customers, and quite a few have Poly's, I've never come across this issue.